Every course, in full detail

Learning outcomes

• Diagnose flow constraints using value-stream and throughput analysis
• Design resilient sourcing strategies for volatile markets
• Build an operating cadence that sustains improvement after go-live
• Present a costed transformation case to an executive board

Module breakdown

1. Weeks 1–3

   Operating Diagnostics

   Baseline measurement, constraint theory and demand variability.

2. Weeks 4–6

   Lean Systems Design

   Standard work, flow design and quality at source.

3. Weeks 7–9

   Supply Chain Resilience

   Multi-sourcing, inventory posture and scenario planning.

4. Weeks 10–12

   Capstone

   Costed transformation case defended before a faculty panel.

Learning outcomes

• Read and interrogate consolidated financial statements with confidence
• Build investment cases with defensible assumptions
• Link operational drivers to margin and cash outcomes
• Communicate financial position clearly to boards and investors

Module breakdown

1. Weeks 1–2

   Financial Architecture

   Statements, ratios and the language of capital.

2. Weeks 3–4

   Valuation & Investment

   Discounted cash flow, hurdle rates and portfolio choices.

3. Weeks 5–6

   Margin Management

   Cost structures, pricing power and working capital.

4. Weeks 7–8

   Board Communication

   Investor narrative and financial storytelling.

Learning outcomes

• Map cultural drivers and sources of organisational friction
• Design interventions that survive contact with the operating reality
• Lead through resistance without eroding trust
• Measure cultural change with defensible indicators

Module breakdown

1. Months 1–2

   Behavioural Foundations

   Decision science, incentives and bias in organisations.

2. Months 3–4

   Culture Diagnostics

   Instrumentation, listening systems and signal reading.

3. Month 5

   Intervention Design

   Pilots, sequencing and coalition building.

4. Month 6

   Field Practicum

   Supervised change initiative inside your own organisation.

Learning outcomes

• Apply fiduciary standards to complex board decisions
• Oversee enterprise risk without operational overreach
• Structure committees for effective governance
• Navigate stakeholder and regulatory expectations

Module breakdown

1. Weeks 1–3

   Duty & Accountability

   Legal foundations and director responsibility.

2. Weeks 4–6

   Risk Oversight

   Enterprise risk frameworks and assurance.

3. Weeks 7–8

   Board Dynamics

   Chair-CEO relations, dissent and decision quality.

4. Weeks 9–10

   Stakeholder Strategy

   Disclosure, sustainability and reputation.

Learning outcomes

• Frame business questions that analytics can actually answer
• Assess the quality and limits of an analysis
• Run experiments that produce usable evidence
• Communicate uncertainty honestly to decision makers

Module breakdown

1. Weeks 1–2

   Framing & Evidence

   Question design and evidence hierarchies.

2. Weeks 3–4

   Experimentation

   Test design, sample logic and causal reasoning.

3. Weeks 5–6

   Decision Communication

   Visualisation, uncertainty and recommendation.

Learning outcomes

• Map end-to-end journeys and locate value leakage
• Set service standards that operations can actually hold
• Build a voice-of-customer system that drives action
• Quantify the commercial return of experience investment

Module breakdown

1. Weeks 1–2

   Journey Diagnostics

   Mapping, moments of truth and effort measurement.

2. Weeks 3–5

   Service Design

   Blueprinting, standards and frontline enablement.

3. Weeks 6–8

   Measurement & Return

   Feedback loops and commercial modelling.